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Police describe new Hope Center partnership to handle non‑emergency homelessness calls
Summary
Placentia Police homeless liaison officer said a new partnership with the Hope Center will align outreach efforts, reduce nonemergency 911 calls and provide a dispatch line (657‑243‑1884) for nonemergent homelessness issues during weekday hours.
Officer Brian Drew described a new partnership between the Placentia Police Department and the Hope Center intended to coordinate outreach to people experiencing homelessness and reduce nonemergency 911 calls. The Hope Center will operate a dispatch line (657‑243‑1884) Monday–Friday to route nonemergent requests to outreach staff and may deploy outreach bands in the city as integration proceeds.
"This partnership is helping align outreach efforts and strategies, increasing our department's efficiency," Drew said, adding that the partnership aims to provide consistent relief and support and let police focus resources on true emergencies. The change will affect how calls are triaged and is intended to improve response for residents and people in crisis.
