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IT report: county paid $21,000 but Dell has not applied payment, board told
Summary
LaSalle County IT told the board the county issued a $21,000 payment in February for Dell invoices that Dell has not applied to accounts; the vendor continued billing and John said he may file a Better Business Bureau complaint if the issue is not resolved.
John told the board the county issued a payment in February intended to cover Dell invoices but that Dell had not applied the payment and continued to show the invoices as outstanding. “In February, we issued a check for $21,000 to pay invoices. They've yet to apply that to invoices, and they're still trying to bill us for those invoices,” John said.
He said Dell had contacted the county auditor's office and other county staff about outstanding payables even after the county provided ACH details and a breakdown tying the payment to specific invoices. John said some of the disputed invoices include charges from the previous fiscal year and that he has asked the county to withhold further payments to Dell until the company applies the $21,000. He said he would consider filing a complaint with the Better Business Bureau if the discrepancy is not resolved.
The board did not take immediate formal action during the meeting; John asked colleagues to be aware and indicated he and county finance staff are pursuing reconciliation.
