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Council approves SUP for pet aftercare and crematory at 3614 Security Street with conditions

Garland City Council · August 4, 2026
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Summary

Council unanimously approved a specific use provision allowing a pet aftercare and crematory at 3614 Security Street (industrial zone) with conditions limiting operations to pet services, restricted public access, rooftop screening, refuse relocation, and a 10-year SUP term.

The City Council approved a specific use provision (SUP) permitting a pet aftercare and crematory at 3614 Security Street in District 6, a request presented as a pet-focused, non-retail operation to be located in an existing 10,900-square-foot industrial building.

Nabi Leonard, director of planning and development, said the use was categorized in the Garland development code as the nearest matching use (mortuary/funeral home) but staff recommended limiting the operation to pet aftercare and crematory services, restricting general public visitation, screening rooftop mechanical equipment, relocating the refuse container, and limiting hours to Monday–Friday, 8 a.m.–5 p.m. Leonard said the plan commission recommended a 10-year SUP and that staff mailed 74 notices and received four letters in opposition. Applicant Keith Mai (Dimension Group) and Michael Dunning (Gateway Services) said operationally the facility would primarily receive pets from veterinarians, perform cremation services, and return remains to vets for distribution; they also provided a parking analysis estimating demand at no more than 15 spaces and noting 20 on-site spaces.

Council members asked about licensed staff and air/odor controls; staff said pets would be delivered post-mortem from veterinarians and expected impacts would be minimal because work would occur indoors. Deputy Mayor Pro Tem Dutton moved approval with a tenure term for the SUP; the council approved the item unanimously.

Why it matters: The SUP allows a specialized pet service in an industrial area under specific operational restrictions and a time-limited SUP; neighbors raised questions about traffic and use classification, and staff and the applicant provided details intended to address those concerns.