Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Wellness Checks topic
No spam. Unsubscribe anytime.
Council briefed on wellness‑check gap; staff says Encore not sharing information, may seek legislative remedy
Summary
Staff reported trouble obtaining information from Encore in wellness‑check cases and suggested pursuing legislation to require two‑way information sharing between utilities, health providers and first responders; council asked for more detail.
City staff told the council that 'wellness check' procedures have been impeded by limited information sharing from a private operator named Encore, and staff suggested legislative action to require or encourage better data exchange to allow timely checks.
Vonna (speaker 5) said staff experienced difficulty performing wellness checks because Encore would not share information that would identify who needed to be checked. “We want to try to pursue legislation that would make them more amenable towards actually telling us who needs to get checked on,” she said. Focused Advocacy noted related interim hearings and that utilities and backup generation notification are also part of an ongoing interim discussion.
Why it matters: incomplete data sharing can delay welfare checks and increase response burdens on patrol officers; staff asked the council whether to include the issue in the city’s legislative agenda. Council asked staff to return with more information on the scope of the problem and potential legislative fixes.
