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City approves one‑year contract with RSVP Services for shelter veterinary care; five‑year cap $9M

Denton City Council · February 3, 2026
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Summary

Council approved a one‑year contract (with four one‑year renewal options) with RSVP Services LLC to provide comprehensive veterinary services for the Linda McNatt Animal Care and Adoption Center; staff said the contract scope was updated to address a 2025 audit and the five‑year not‑to‑exceed amount is $9,000,000.

Nikki Sassenas, director of Animal Services, presented a proposed contract to continue veterinary and certified vet‑tech services at the Linda McNatt Animal Care and Adoption Center. The one‑year contract includes four optional one‑year renewals and addresses scope and performance metrics identified in a 2025 audit; off‑site urgent and emergency care provisions are included for specialized equipment and after‑hours needs.

Sassenas said the five‑year not‑to‑exceed total is $9,000,000 and that the contract updates include improved invoice verification, inventory tracking and performance measures. "The 5 year not to exceed total is $9,000,000," she told council. Staff noted RSVP was the only respondent to the RFP and that many municipal shelters use RSVP as their veterinary services partner; council voted 6–0 to approve the contract.

Council members asked about the potential to hire in‑house vet techs in the future; staff said that option is under evaluation with HR and finance, but that RSVP will still be needed for relief coverage and specialized services even if some positions move in‑house.