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Council adds point‑of‑sale policy to personnel manual after staff concerns
Summary
Council approved adding policy 13.8 on the point‑of‑sale system to the 2026 Alcester personnel manual and removed a provision requiring a second approver for manual transaction overrides after staff said the two‑approver step was not operationally feasible during busy service times.
Councilors debated whether the draft personnel manual language requiring a second approver for manual point‑of‑sale overrides was practical for clubhouse operations. Clubhouse staff and council members said two approvers would create delays during busy shifts; one staff member said that existing reports, time stamps and camera review already provide sufficient safeguards. As one participant put it, “I feel that it could just be removed just because the number of safeguards that are already in place.”
The council amended the draft to remove the second‑approver requirement, approved adding policy number 13.8 to the 2026 personnel manual, and directed staff to have employees sign the policy or sign a refusal for the personnel file. The council noted that monitoring and daily reporting will remain in place to catch irregularities.
