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Board hears plan to restore parent notifications and transition activity calendars to Bound
Summary
Administrators said they are restoring parent-notification services through Thrillshare/PowerSchool after an outage and that the district is moving activity scheduling from Arbiter to Bound; board members asked for clearer parent guidance on calendars and earlier handbook distribution before back-to-school night.
District staff told the board they are working to restore parent-communication services after a break in the district's notification system and to improve how families receive calendar and activity information. Staff said a sink-related outage had disrupted earlier messaging and that they are meeting with Thrillshare and Apogee to bring parent messaging back online.
Staff acknowledged that some parents did not receive prior messages and said they will attempt to pull primary phone numbers from the student database to re-establish text notifications. Administrators also discussed a transition many districts are making from Arbiter to Bound for activity schedules and electronic payments; staff said they must maintain Arbiter to continue paying officials but will publish activities via Bound once the transition is complete.
Board members requested that updated handbooks be available before back-to-school night and asked staff to include clear instructions for families on how to update contact information and access schedules in the new system. Staff said they will provide weekly updates to board members until the notification services are fully restored.
