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Sewer plant concerns and unpaid utility bills surface in Shabbona meeting
Summary
Public works staff reported ongoing suspended-solids problems at the sewer plant and trustees discussed residents blowing grass into streets that causes clogs; utility billing staff reported 266 unpaid bills and staff noted recovering $5,500 by charging for 390,000 gallons in a recent incident.
Public-works staff reported continued work to address suspended solids at the sewer plant and expressed frustration that residents blowing grass and yard waste into streets is adding solids to the system. Trustees discussed outreach options such as social-media posts and website reminders to reduce yard waste entering streets.
Utility billing staff told the board 403 utility bills were issued and 266 remained unpaid as of the meeting; the board also discussed a recent event in which the village billed a party for approximately 390,000 gallons and collected $5,500. Trustees said timing such events to avoid wasting water down drains could reduce lost revenue and advised staff to coordinate scheduling and billing practices.
Why it matters: Sewer-plant performance and unpaid utility accounts affect operating costs and service quality. Trustees requested outreach and further coordination between public works and billing to reduce operational strain and revenue loss.
