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Patience and a 5-minute rule: tips from Westerville transportation for families
Summary
Snyder advised students to be at their designated place of safety five minutes before boarding, explained how afternoon delays compound across schools, and urged patience during the first days when buses may run 10–20 minutes late as staff learn new routings.
Randy Snyder urged families to have students at their designated place of safety no later than five minutes before the boarding time so drivers can load safely and stay on schedule.
"To ensure students are ready to board the school bus safely, we request that they arrive at their designated place of safety no later than 5 minutes before their boarding time," Snyder said. He emphasized that this five-minute guideline helps drivers maintain the schedule but warned that drivers may gain an extra green light or encounter lighter traffic some days, so times can vary.
Snyder explained why parents often see compounded delays in the afternoon: if a high-school run leaves 10 minutes late, that delay can cascade into middle- and elementary-school runs and result in elementary buses not leaving until around 4:00 p.m. during the first days. His closing advice was simple: patience, and an understanding that staff are working to place students on the correct vehicles during an inherently busy startup period.
