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Staff member questions whether CRP system will deliver needed metrics
Summary
A staff member asked whether the planned CRP system will include the ability to extract specific metrics, while a committee member warned that county data are stored across multiple systems and that report generation depends on staff capacity.
A staff member at a Kootenai County meeting asked whether the county's planned CRP system would be required to include the ability to extract specific performance metrics. "We don't know what the CRP system is going to do and not do. Do you have that in there that it must contain ability to pull out these certain metrics?" the staff member asked.
A committee member replied that a key problem is that "a lot of the data is stored in multiple different systems," which complicates management and reporting. The committee member said the county is reliant on the people who operate those systems to compile reports, and if they "don't know how to put together the reports, we never get them." The exchange left unresolved whether the CRP procurement or implementation will include mandatory reporting features or a plan to consolidate data sources.
