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DEW details fraud-detection steps and increasing overpayment recoveries
Summary
Stanton told the committee the agency has strengthened overpayment recovery and identity-fraud detection, using IP-address monitoring, wage-record cross-matches and automated collections; she reported preventing ‘‘almost 1000000 dollars’’ in identity-theft losses and growing automated collections to millions annually.
Stanton described DEW’s integrity and collections work, including automated wage-record matching, use of IP-address monitoring to flag suspicious claims and partnerships to cross-check jail records. She said the agency has expanded collection efforts and automation, reporting that automated outreach increased recoveries from hundreds of thousands to several million dollars annually and that "we have prevented almost 1000000 dollars going out in this in this identity theft issue."
Stanton also noted that the integrity unit structure shifted; recovery functions were integrated with UI operations and external investigations use a full-time SLED agent. Committee members asked about collection timelines and repayment options; Stanton described installment plans, wage withholding options and tax-return intercepts as tools to recoup overpayments.
