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Benefit system due this summer; DEW to follow with modernized tax platform

Labor, Commerce and Industry · February 19, 2025
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Summary

Stanton said DEW is working with North Carolina and Georgia on a shared benefits modernization; the benefit system is scheduled to go live in South Carolina this summer, with the tax system to follow under fixed‑price contracts tied to delivered functionality.

Stanton told lawmakers the agency is part of a multistate effort to modernize unemployment benefit and tax systems alongside North Carolina and Georgia. "That is scheduled to go live this summer in South Carolina," she said of the benefit system, noting Tennessee had left a prior effort and encountered payment problems.

Stanton described fixed-price, deliverable-based contracts for both projects, with payments tied to working product rather than time and materials. The agency said vendor coordination and shared subject-matter experts produced cost savings and stronger testing, and that the tax system purchase will be financed in part with proceeds from property sales.