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DEW outlines fraud prevention, overpayment recovery and collection tools
Summary
Stanton told the committee the department has automated cross-matching, IP monitoring and wage-match analytics to prevent identity-theft fraud and recover overpayments; collections rose from roughly $300,000 in 2013 to about $8M in a recent year after automation and wage matching.
Committee members asked what types of fraud and overpayments the agency encounters and how it prevents and recovers funds. Cheryl Stanton said the most common issues are claimant overpayments that result from misunderstanding or incorrect answers and identity-theft schemes; she said the agency screens IP addresses and shares data with other states and the Department of Labor Inspector General to block suspicious filings.
Stanton described collection mechanisms: voluntary payments, installment plans, involuntary wage withholding (up to 25% of a new paycheck), federal/state tax intercepts and prosecution in clear fraud cases aided by a full-time SLED agent. She said automation of wage-record matching and mailing efforts boosted recoveries from roughly $300,000 to $4 million (2013–14) and to almost $8 million more recently.
