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DEW says new benefit system will go live this summer; tax system follows

South Carolina General Assembly — Labor, Commerce and Industry (joint meeting) · February 25, 2025
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Summary

Stanton told the committee the department is deploying a new benefit system this summer in collaboration with North Carolina and Georgia and plans to roll an updated tax system thereafter; contracts are fixed-price with pay-on-deliverable terms and the agency reported it had paid about 26% to date.

Director Stanton described two ongoing IT modernization initiatives: a benefit system scheduled to go live first (South Carolina then rollouts to North Carolina and Georgia) and a subsequent tax modernization. She emphasized fixed-price, deliverable-based contracts and said the agency had paid roughly 26% of contract value so far because much of the working product had not yet been delivered.

Members asked whether additional funding was required; Stanton said the contracts were structured as fixed-price and she did not request additional money. She described cost-savings and subject-matter-expert benefits from collaborating across states and said the multi-state approach also improves peer support for operations and troubleshooting.