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DEW automated collections and fraud monitoring boost recoveries to nearly $8 million
Summary
Stanton described automated wage-match collections, IP-address monitoring and partnerships with state agents that increased overpayment collections from about $300,000 to nearly $8 million over several years and prevented nearly $1 million in identity-theft losses.
The director described DEW's fraud and overpayment efforts, including an automated process that matched wage records to overpayments and sent recovery letters; collections rose from roughly $300,000 to almost $8 million after automation. She said the agency improved cross-matches with corrections data and added IP-address monitoring to detect identity-theft schemes and cited about $1 million prevented by those measures.
Stanton also said DEW uses tax intercepts and involuntary wage-withholding (up to 25% of a new employer paycheck) and employs a full‑time SLED agent to investigate criminal UI fraud; the priority is to recover money and prosecute only when necessary.
