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District says initial ACT administration had server errors but make-up went "mostly" smoothly
Summary
Board heard that the district experienced server errors during the first ACT administration but completed a make-up administration the following day; officials will work with ACT and ISBE to address technical problems.
District staff told the board that the first scheduled ACT test had significant server errors affecting some students and that the district completed a make-up administration the next day.
A high-school presenter said they experienced "a little bit of a hiccup, big hiccup, on our 1st ACT date but we just had a mostly successful administration yesterday," noting some students waited 30'40 minutes to begin testing. Staff said they will use the collected data to inform future work and coordinate with ACT and the Illinois State Board of Education (ISBE) to reduce technical problems in future administrations.
Why it matters: ACT administrations are high-stakes for many students; technical failures can affect student experience and test equity. The district framed the issue as operational and said it will pursue improvements with testing partners.
