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Aging department reports stabilizing NY Connects demand but warns of high waitlists; six-month RTS contract expected
Summary
Aging and Youth Director Amy Haskins told the committee NY Connects activity returned near last year’s levels after staffing increases, but high waitlists remain for Aide Services and Case Management; a six-month contract with RTS to use extended unmet-needs funding will be presented next month.
Amy Haskins, Aging and Youth Director, said NY Connects activity levels have returned to roughly where they were the previous year, crediting increased staffing, but that high waitlists for Aide Services and Case Management persist because of staffing shortages.
Haskins said previously allocated unmet-needs funds have been extended into the current year, allowing the department to retain and use those resources; she said a resolution is expected next month to approve a six-month contract with Regional Transit Service (RTS) so the department can use the funds for transportation services. She also noted the department’s new bus will soon receive decals with the department name and phone number.
Haskins reported Western New York Independent Living ended its contract with RCIL for NY Connects services and is considering hiring staff locally; she has begun talks about leasing county space for those positions if the change proceeds.
