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Resident describes recurring single-direction outages; recloser/breaker upgrade planned
Summary
A meeting participant described outages affecting about 700 customers when a tree hits a line, and said the utility plans a recloser (breaker) upgrade to improve sensitivity on an underground fault.
During the meeting a resident described a pattern of power loss that typically affects a large number of households in one direction when a tree contacts a line. The resident explained the circuit uses a recloser (breaker) system on an underground fault and said that equipment "needs to be replaced" and an upgrade is planned to improve sensitivity.
The resident said the result is often "700 people out in 1 direction together" when a tree hits the line and that crews have not yet completed the work. The comment was framed as an explanation of recurring winter outages and a note that the upgrade is intended to reduce the scale of single-direction outages.
