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Brooklyn to offer discounted personal alert service for residents starting Jan. 1

Brooklyn City Council · August 7, 2026
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Mayor presented a city-run enrollment option for an established monitoring vendor that will let residents buy personal alert devices at a discount; the fire department will install units and activation windows will open Jan. 1 and July 1.

The mayor told the council the administration will launch a city-facilitated safety-monitoring program Jan. 1 that will let residents enroll in a private monitoring service at a reduced administrative price. The material distributed in the packet includes a one-page program summary, a resident-facing flyer and an application; the mayor said the fire department will handle simple installs and the senior center will assist signups.

The mayor described device and pricing options: a city-mediated annual fee for a landline or cellular in-home unit was listed in the packet as $216, while enrollment "through Lifeline" was described as costing about $730 the first year and roughly $600 after that. "It's a 24 hour a day monitoring service," the mayor said, noting the devices include fall detection and that a live person answers calls year-round. He added the city will bill semiannually, accept resident payments at sign-up, and that units will be shipped to the fire department for distribution. Council members asked about minimum participation (the mayor: no minimum), whether mobile units could be paired with home units (mayor: generally unnecessary), and whether operators are U.S.-based (mayor: yes, in Massachusetts).