Security contract expands vendor staffing and pairs with SJPD for downtown garage patrols

Ace Valentine, the parking division’s security supervisor, outlined the city’s multi‑year contract with Good Guard and how it is structured to provide constant vendor coverage and weekend SJPD support. "Total value of the contract, 1,500,000," Valentine said, describing 20 vendor staff, supervisor coverage and vehicle patrols supplemented by SJPD overtime on busy weekend nights.

Valentine and division staff presented six months of incident data (December through May) showing the largest categories as loitering/homelessness and property vandalism; staff said 404 reports were recorded in that period and that Good Guard’s reports document interactions such as escorts, graffiti cleanup, and vehicle removals (eight vehicles identified as long‑term parked). Erin (Division Manager, Parking Division) and committee members discussed patrol schedules, data collection improvements and how consistent reporting supports requests for targeted police overtime and potential funding adjustments.

Staff emphasized coordination protocols: vendor reports are entered into the security system, and when police or EMS are required Good Guard files reports to help build hotspot data. The division said it will include monthly SJPD statistics in future updates and continue refining the incident taxonomy to distinguish proactive patrol activity from calls for service.