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Commission asked to authorize hosted phone system as county compares quotes and transition costs
Summary
IT staff presented a hosted phone system intended to consolidate support and lower monthly costs for county lines and central dispatch; staff quoted an upfront implementation cost around $31,007.85 and an annualized figure discussed in the meeting, and commissioners directed staff to prepare Tuesday action language to move forward pending legal review.
An IT presenter described a proposed hosted phone system solution to replace the county's aging phones and reduce fragmentation across providers. The presenter said annualized quote elements included an upfront implementation and training price and lower recurring fees: "The 1 time cost is $31,007.85," the presenter said, and staff compared a quoted monthly subtotal of $8,133.75 to the county's current monthly spend of about $9,654.84.
Commissioners emphasized urgency to fix recurring phone and 911 complaints and expressed support for bringing a motion authorizing staff to begin implementation language for the Tuesday meeting. Staff said there is an extra integration cost for admin lines at dispatch (quoted at $12,901.87) and that rollout timing would be planned to minimize 911 disruption. Commissioners asked for final contract language and for county-attorney review prior to signing.
