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Arlington ISD reports progress on accountability measures and staff Net Promoter Score
Summary
District leaders reviewed Results Driven Accountability outcomes for emergent bilingual students, special populations and reported staff Net Promoter Score (NPS) improved to 25 with a 68% response rate but did not meet the goal of 30.
Chief Academics Officer Steven Wurtz updated trustees on the district's progress in the Results Driven Accountability system, reviewing outcomes for emergent bilingual students, special education and other special populations and describing actions the district has taken to address identified gaps, including expanded professional learning, improved IEP alignment and targeted interventions.
Assistant Superintendent of Research and Accountability Dr. Natalie Lopez presented the staff Net Promoter Score, noting the district surveyed 8,836 employees with a 68% engagement rate and achieved an NPS of 25; she said the score remains in the "'good' category" but did not meet the district's goal of 30. Trustees expressed cautious optimism about early progress and asked staff to continue analysis and share full survey results when available.
Trustees emphasized prioritizing supports for specialized student populations and continuing to use data to guide interventions.
