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Committee probes how complaints feed evaluations and how raises are set
Summary
Members questioned whether complaint findings are incorporated into employee evaluations and how discretionary raises are decided for nonunion staff; personnel said evaluation practice varies by department and some raises are mayoral discretion.
Committee members pressed staff on how complaint outcomes influence employee performance evaluations and whether there is a citywide, standardized evaluation process.
The director of personnel and other staff said evaluation practices vary across departments: civil-service transitions (temporary to permanent status) include mandatory evaluation steps, but for long-term employees there is not always a periodic documented review. The chair raised concerns that if the only time supervisors speak with employees is when problems arise, that dynamic harms morale and retention.
Members also discussed pay increases. Staff explained that raises for some categories are determined by collective bargaining (CSEA/CEA), that nonunion raises are at the mayor’s discretion, and that some positions receive discretionary increases outside the negotiated pools. The committee asked staff to document department-level evaluation practices for the next meeting so the group can assess whether a more standardized review process is feasible.
