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Personnel to map decision trees for complaints, including union and outside-investigator pathways
Summary
The personnel director told the committee that multiple decision charts will be needed to determine whether complaints warrant internal handling, union involvement, or outside investigation. Members asked for criteria and documentation to accompany the intake form.
Committee discussion focused on how complaints will flow from intake to resolution and which pathways require outside involvement or union notification.
The personnel director outlined that different scenarios—policy violations, interpersonal conflicts, or potential disciplinary matters—require different decision trees, and she suggested creating several flowcharts to route complaints appropriately. Committee members pressed for criteria for third-party engagement, including when a union or an outside investigator would be involved.
Members also discussed how findings from investigations should (or should not) affect performance evaluations. The group agreed staff should draft the decision charts alongside the intake form so the committee can review both at the next meeting.
