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Pampa ISD seeks legal help after AT&T seeks $292,433.38 in disputed billing

Pampa ISD Board of Trustees ยท December 16, 2024
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Summary

District administrators reported that AT&T has billed the district $292,433.38 for corrections the carrier now concedes were in error; the district has engaged Brackett & Ellis and its E-rate consultant to dispute the charges.

Dr. Kelley Porter updated the board on an ongoing billing dispute with AT&T. According to the minutes, AT&T has disconnected circuits and "admitted several times they agreed that the District was still under contract" but is nonetheless seeking payment of $292,433.38, citing contract language allowing retroactive corrections for up to six months. The minutes note the district believes the corrections are older than six months and that AT&T has acknowledged the error.

The district has engaged Brackett & Ellis law firm to assist and the firm is drafting a dispute letter for AT&T's legal team. The district's E-rate consultant reviewed the contracts and concluded the district may have been double paying for service; attorneys are reviewing the consultant's data as part of the dispute strategy.