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OCTFME says automated closed-captioning would require ~$300,000 up front but save roughly annual captioning costs
Summary
Director Latoya Foster told the committee an automated closed-captioning system would require an initial investment of about $300,000 while the agency currently spends about $120,000 per year on captioning; budget constraints prevented adoption for FY27.
Latoya Foster told the committee OCTFME has not implemented an automated closed-captioning system because of an upfront cost she estimated at about $300,000, while the agency currently spends approximately $120,000 annually for contracted closed-captioning services.
"Unfortunately, due to budget constraints, we were unable to put the closed captioning system in place. That would require an initial investment of approximately $300,000 but right now we spend $120,000 annually for our closed captioning," Foster said. She added that the upfront investment would create longer-term savings but timing and available one-time funds are a constraint for FY27.
The chair noted the multi-year payback would make sense financially in some scenarios and encouraged the agency to continue pursuing the investment evaluation. No formal capital appropriation was approved in the hearing; council budget actions will determine whether the investment is funded.
