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OLG discloses DC3/DC4/DC5 drawing error, outlines coupons, account credits and second-chance prizes
Summary
OLG told the Committee on Human Services that a configuration error prevented duplicate numbers in certain midday and evening DC3/DC4/DC5 drawings from March 31April 21; the agency said it fixed the coding error, worked with vendors and GLI, and will issue coupons, credits, and a $150,000 second-chance drawing to make impacted players whole.
Thomas R. Burnside, Executive Director of the Office of Lottery and Gaming, told the committee that an internal and third-party review identified a configuration error affecting DC3, DC4 and DC5 midday and evening drawings from March 31 to April 21. "Their analysis confirmed that from March 31 to April 21, a coding error prevented duplicate numbers such as 1,177,765 or 89,843 from being generated in our midday and evening drawings," Burnside said, adding that the 11:30 p.m. nightly draw was not affected.
Burnside described immediate remedial steps: vendors cooperated, a technician was on site within 24 hours, OLG used backup systems while GLI recertified devices, and an independent auditor observed tests. On restitution, Burnside said OLG credited impacted iLottery accounts and is printing physical coupons redeemable at retail. "We have waived the deposit requirements on our iLottery and anyone who creates an account ... they receive 10 free dollars of play on DC 3, 4, and 5," he said. OLG also plans a second-chance drawing this summer loaded with $150,000 in prizes for affected players.
Committee members pressed for accountability and asked whether vendors would cover costs; Burnside said OLG is still assessing the price tag and expects to seek responsibility from involved vendors. He also said OLG had strengthened internal controls and added certification and auditing steps to prevent recurrence.
