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Residents urged to file complaints after recent cell‑service outage leaves parts of Round Valley with weak or no coverage

Round Valley Area Municipal Advisory Council · April 1, 2026
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Summary

RVAMAC members raised widespread cell‑service outages and reduced coverage across Round Valley and urged residents to file complaints with the California Public Utilities Commission (800‑649‑7570 or cims.cpuc.ca.gov).

Members of the Round Valley Area Municipal Advisory Council said a recent cell‑phone outage and subsequent degradation of service have left many parts of the valley with weak signal or no coverage, affecting residents who previously had service.

At the April 1 meeting council members discussed filing formal complaints and urged residents to document problems with the California Public Utilities Commission. The council shared the CPUC complaint hotline (800‑649‑7570) and the online complaint portal at cims.cpuc.ca.gov/complaints/Home/FileComplaint, and suggested residents also contact their state senator or assembly member if problems persist. The discussion did not record specific carrier names or a timeline for restoration.