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State board sent nine staffers to help clear 23,000-item backlog at Onondaga County Board of Elections
Summary
Operations staff described an Onondaga County backlog of about 23,000 unprocessed forms; state teams deployed nine personnel, sent eight management recommendations and requested a comprehensive report from the county by Dec. 31, 2024.
Operations staff told the State Board that Onondaga County reported an excess of roughly 23,000 unprocessed forms dating to August and that a short-state deployment was necessary to help clear the backlog.
"After an initial site visit...we set an envoy of 9 individuals from New York State Board of Elections, 7 from the operations unit, and 2 from the PIO office, to help clear that backlog," an operations presenter said, and staff later delivered eight recommendations focused largely on management and organizational changes. The presenter said the immediate backlog did not reoccur after the state deployment.
Commissioners pressed staff on whether the county had committed to implementing the board's recommendations. Operations staff said a comprehensive report from the Onondaga County Board of Elections analyzing causes and the board’s plan to address management and organizational issues is due Dec. 31, 2024; commissioners said they would review the report in January and consider further action if necessary.
The state operations lead thanked the chief information officer and IT staff for deploying additional equipment (20 monitors) to support the work in Syracuse and emphasized the limits on how often the state can send teams to resolve county-level operational problems.
Next steps: the board will review Onondaga’s Dec. 31 report and determine whether additional oversight or remedial measures are needed.
