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Brightwaters demonstrates My Brightwaters app to capture geotagged incident reports
Summary
Village staff demonstrated the My Brightwaters app, which allows residents to submit geotagged photos and timestamps of incidents to streamline departmental responses and create a record for police and public works.
Village staff demonstrated the My Brightwaters app (presented in a demo at the meeting) as a central way for residents to report emergencies and non-emergencies with time and location stamps. As the presenter explained, "If you click on emergency, you can make a request," and the app will attach geolocation and a timestamp so the village can compile pattern data for patrols and DPW responses.
Officials said the app routes reports to the appropriate department (DPW, code enforcement or public safety) and can create a documented incident trail even when residents do not call 911. Trustees encouraged residents to download the app and use its QR-code links in village communications to improve the village’s ability to detect time-of-day patterns for recurring problems.
