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DLCP pilots automated compliance letters and platform takedowns for short-term rentals
Summary
DLCP said it used a Granicus contract to identify potentially unlicensed short-term rental listings in pilot wards; about half of owners who received compliance letters came into compliance, and DLCP said platforms have improved takedown responsiveness.
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DLCP described a pilot using an automated-identification workflow (via Granicus) that pulled platform listings and flagged suspected unlicensed hosts. April (DLCP enforcement staff) said the agency started with manageable numbers in Wards 1, 3 and 4, sending 256 compliance letters across those wards; roughly 50% of recipients subsequently came into compliance and the remainder were referred to DLCP's consumer-protection unit for notices of infraction.
Director Tiffany Crowe said the agency now coordinates with platforms and that identification remains partly manual because platform data is not fully reliable; DLCP said takedown requests are now completed in roughly 45 days from identification to removal in many cases. The agency is working on proposed legislation to clarify residency tests and reporting thresholds to streamline enforcement and to make it easier to monitor 90-day vacation-rental caps and other residency limits.
