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South Jacksonville to enforce in-home water meter replacement after years of noncompliance
Summary
The board heard that about 60 homes missed scheduled meter replacements over four years; President Samples sent letters warning that noncompliant properties would be billed an estimated $300 monthly, prompting most to comply; two properties remain scheduled for next week.
President Richard Samples told trustees roughly 60 residents had not allowed in-home water-meter replacements over a four-year period and that the Village sent letters notifying noncompliant properties they would be billed an estimated $300 per month if they continued to refuse access. "If they did not want to let them in, they would estimate their bill at $300 a month and it worked," Samples said, noting nearly all residents complied after receiving the notice and two remained to be addressed next week.
Treasurer Mindy Olson explained that unreplaced meters produce inaccurate readings and complicate billing and revenue forecasting: "since these meters have not been replaced, there is not an accurate reading on water usage," she said. Trustees credited staff, including a referenced worker named Jackie, for extensive outreach and directed staff to continue enforcement steps according to Village policy rather than pursuing discretionary penalties beyond billing estimates.
