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APHA proposes HOA hub, homeowner education and attorney office hours to address deferred maintenance
Summary
APHA staff said the board prioritizes education and resources for HOAs, including a centralized 'HOA hub' on the APHA website, homeowner‑specific classes and scheduled attorney office hours; staff also discussed potential incentive programs and insurance pooling.
APHA staff told the council they will prioritize education and resource supports for HOAs and homeowners to address deferred maintenance and reserve shortfalls.
Emily Mayon outlined three solution categories recommended by the APHA board: education/resources (HOA seminars, newsletter and an HOA hub on the APHA website), policy changes to incentivize preventative maintenance and programmatic supports such as attorney office hours and potential matching funds or loan products.
"We kind of categorized that maybe solutions could fall into these 3 categories," Mayon said, describing a rebooted HOA education seminar series and recorded resources the agency plans to centralize on a new APHA website HOA hub. Staff also said they are planning homeowner‑focused content that explains what it means to own a deed‑restricted unit in Aspen and the likely maintenance costs.
Mayon said the agency hopes to pilot scheduled one‑on‑one attorney office hours with a lawyer who has already presented to HOAs, but administrators will require sign‑ups and document submissions in advance so the sessions are productive. Staff estimated those sessions could be scheduled in March or April.
Council members suggested exploring ways for homeowners to recapture some investment in capital improvements and to incentivize pooled insurance or shared procurement for smaller HOAs. Staff said those are policy options under consideration but did not present a final program design at the work session.
