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APHA compliance lead reports 21 open cases, highlights 'unit net gain' metric
Summary
APHA compliance lead Jackie Marinaro told the Aspen City Council work session that the housing authority had 21 open compliance cases and has tracked a 'unit net gain' metric that resulted in multiple units returning to inventory without costly appeals. She described audits, site visits and affidavit follow‑up.
Jackie Marinaro, APHA compliance lead, told the Aspen City Council at its Dec. 1 work session that APHA had 21 open compliance cases as of the presentation and has focused on resolving violations early to avoid hearings and litigation.
"As of today, there are 21 open compliance cases," Marinaro said, explaining the office's use of notices of investigation (NOIs), notices of violation (NOVs) and site visits to verify residency and other deed‑restriction requirements. She said early interventions and direct outreach often lead owners to cure violations or sell units, reducing the need for legal escalation.
Marinaro described a new internal metric, "unit net gain," that APHA began tracking in 2024 to measure cases that restore deed‑restricted units to the eligible pool. She said APHA recorded six net turnovers in 2024 and eight so far in 2025, and expects a few additional turnovers before year end. Those outcomes, she said, can be achieved without a hearing officer or court when the owner accepts the finding and chooses to sell.
The compliance lead also summarized APHA's audit efforts. After initiating a random-audit program, APHA issued about 121 audits and resolved all but 11 owners back into compliance by January 2024; subsequent follow-up tied to the 2025 affidavit process resolved additional matters. Marinaro said that, overall, APHA logged 452 compliance actions between April 1, 2023, and September 2025 and reduced the active caseload to the current 21 matters.
Council members praised the work and asked for more breakdowns. "We got regulations. We're enforcing the deed restriction," Marinaro said. She added staff are refining recordkeeping so future reporting can separate complaints that are anonymous from those opened via the affidavit or other internal reviews.
The presentation did not propose new council action; staff said they will continue to report metrics and refine procedures for audits, affidavits and site visits.
