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County IT proposes move from Lumen circuits to RingCentral internet phone service

Campbell County Board of Commissioners · June 30, 2026
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Summary

Phil Harvey, ITS Executive Director, briefed the board on a proposed transition of county telephony from Lumen's traditional circuits to an Internet-based service from RingCentral; commissioners discussed procurement and technical implications.

Phil Harvey, ITS Executive Director, updated commissioners on a plan to transition the county's phone service from Lumen's traditional phone circuits to an Internet-based service provided by RingCentral. He outlined technical changes and potential timeline considerations.

Commissioners discussed procurement steps, network resiliency, and the need to ensure continued service for critical county operations during the migration. Staff will provide additional implementation details and procurement recommendations at a future meeting.