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Trustees discuss internal and external 'customer' needs during Team of 8 training
Summary
During a Team of 8 training at the Oct. 7 workshop, the district identified internal customers (teachers, staff, administrators) and external customers (parents, community, regulators) and discussed communication and accountability strategies to meet their expectations.
At the Lake Dallas Independent School District Board of Trustees workshop on Oct. 7, 2024, trainers addressed the district's internal and external customer needs. The official minutes record that the session discussed "internal customers, such as teachers, staff, and administrators" and "external customers, including parents, the broader community, and regulatory bodies." The meeting began at 5:30 PM and was adjourned at 8:41 PM.
The presentation framed internal customers as critical to daily operations and noted the importance of meeting staff needs to ensure a positive work environment. For external stakeholders, the training stressed clear communication, transparency and accountability as essential practices. The minutes list Greg Gibson as the training host and record the attendee roster, including Board President Lance Stacy and Superintendent Dr. Kristin N. Brown.
