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District flags benefits portal error affecting deductibles and imaging copay
Summary
HR notified bargaining team that the self-service benefits portal incorrectly displayed the Plan 5771 individual deductible as $2,000 (should be $2,500) and diagnostic imaging as $2.50 (should be $500); HR said the benefits guide is correct and the portal will be fixed and staff notified.
Human-resources staff informed bargaining participants of an error in the district’s benefits self-service portal affecting Plan 5771: the individual deductible was showing as $2,000, but the correct deductible is $2,500; diagnostic imaging was displaying as $2.50 instead of $500. HR said the benefits guide distributed earlier is correct and that the portal’s display will be corrected and communications sent to employees.
Participants recommended prompt notification, and HR confirmed they had alerted benefits and were preparing a district-wide notice. The group emphasized that employees who rely only on the portal should be informed quickly because the discrepancy could materially affect out-of-pocket expectations for medical services.
