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Hillsdale board signals intent to cancel Granicus service agreement over disputed start date

Hillsdale Town Board · July 29, 2026
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Summary

Board members discussed cancelling the town's service agreement with a vendor (referred to as Granicus/Groundcast in the record) after the vendor sought to change the contract start date and proposed additional charges; the board recorded unanimous support for pursuing cancellation at the end of the current obligation.

The Chair told the board the town had entered a contract in September with a vendor to provide a hotline service; the vendor indicated the hotline would start Jan. 1, but is now insisting on a September 19 start date, which the Chair said could change the terms of obligation. The Chair stated that, "I would like the board to pass, to cancel the Granicus service agreement after the current period of obligation ends," and asked for a motion. Board members discussed alternatives for routing calls if the contract were ended, including direct calls to Lehigh or the sheriff.

The transcript records the vendor name both as "Granicus" and, in another passage, as "Groundcast," and refers to an "extra 0.25" charge without specifying units (the record does not clarify whether that is $0.25, 0.25% or another fee). The Chair said they would inform the vendor if cancellation proceeded and noted, "I'll keep you posted on what actually happens." The motion to pursue cancellation after the current period was approved on the record; the meeting did not record a roll-call tally of individual votes or a precise effective date for cancellation.