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Ludlow water commission flags $18,406 over 120 days; some accounts face disconnects
Summary
Commissioners were told $75,000 is currently due across accounts with $18,406 over 120 days; the water side accounts for $6,105, and staff said two properties may receive another disconnect notice if they don't respond.
Commissioners reviewed an aged receivables update on Aug. 4 that outlined overdue accounts and collection steps.
Penny Wu reported that the total amount due across listed accounts is $75,000 and that $18,406 of that is more than 120 days past due; she said the water side accounts for $6,105 of the overdue balance. "Most are on payment plans, but some have not been successful on the payment plan," Wu said. Under current procedures staff will send additional disconnect notices and pursue liens or disconnection if there is no response.
Diane Knight clarified that disconnection occurs 30 days after a disconnect notice is sent, and she said of $276,600 in bills due July 9, about $36,000 remained outstanding; penalties and interest will be assessed to spur payment. Chair Ron Bixby urged a firmer approach, saying, "It is time to buckle down on this."
