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Council discusses emergency-response overtime fee; staff to track calls
Summary
Ballinger council members debated a possible fee to cover overtime for emergency responses and asked staff to start logging emergency call frequency — staff reported about four emergency calls per month.
Ballinger council members discussed charging a fee to cover overtime when crews respond to household emergencies and necessary shut-offs, and asked staff to gather usage data before deciding. Chair (speaker 2) asked members to review the proposal and contact Lindsey with questions and to defer final action to a later meeting.
Agency staff reported they will begin documenting how often crews respond to emergencies. "So for the month of June, we had 4 calls for emergency," the agency official said, noting the group was averaging about four emergency responses a month. Councilors also discussed whether it was safer for two staffers to respond to some calls when confrontational customers are known, and agreed staff should bring back a written tally to inform any fee or policy change.
