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Board notes 13 delinquent water accounts and an e-pay system glitch
Summary
The board reported there are 13 water customers over three months past due and noted an e-pay glitch that staff and trustees discussed; no enforcement motion was recorded at the meeting.
Board members recorded that 13 water customers are more than three months behind on payments and brought up an electronic-payment (e-pay) system glitch staff had identified. The minutes state: "There are 13 water customers that are over three months behind on their water payments. There was also a glitch with the epay system that Mike Burris wanted the Village Board to be aware of."
The transcript does not record a motion to initiate shutoffs, payment plans, or other enforcement action during this meeting. Board members noted the information for staff follow-up; the clerk or treasurer would typically handle account-collection next steps consistent with village policy.
