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Officials criticize snow‑removal contractor performance after storm, call for contract oversight
Summary
County officials and staff criticized a private snow‑removal contractor's storm response, describing extended crew hours and gaps in service that left county crews to fill critical needs; they urged better contract oversight and accountability.
Several board members and county staff criticized the contracted snow‑removal service for uneven coverage during the historic storm, saying the county and volunteers stepped in to maintain essential access for ambulances and other emergency services. One speaker described long, exhausting shifts for private crews and volunteers and questioned who enforces contract requirements.
A local responder said, "I had guys who spent 22 hours in a row..." describing extreme work hours during the emergency; commissioners said they would review contract performance and oversight practices to ensure coverage during future severe weather events. The board discussed contract language requiring continuous service during storms and the need for a clearer point of contact to enforce performance.
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