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Seniors, COA demand and ridership questions shape Concord’s transit conversation
Summary
Multiple TAC participants—including the Council on Aging staff and select board members—urged planners to consider seniors and feeder services; LRTA recommended using COA runs to feed fixed routes and conducting travel‑training and community engagement to build ridership over years.
Several committee members emphasized that senior mobility and Council on Aging (COA) demand should be central to any new fixed‑route plan. Concord staff explained the COA sometimes must turn riders away for grocery and medical trips and said linking COA services to a fixed route could free capacity. LRTA said it subsidizes COA vehicles and can supply training and capital support for COA fleet replacements.
LRTA staff and local volunteers recommended deep public engagement—charrettes, surveys, travel training—and realistic expectations that ridership cycles can take years to build. The LRTA suggested creative feeder arrangements with COA and microtransit to funnel riders onto fixed routes and named Wilmington as an example where local COA connections helped generate early ridership.
