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Lake County APS outlines how to report suspected mistreatment of adults 60 and older
Summary
Lake County Adult Protective Services explained how it investigates suspected mistreatment of adults 60+, described the criteria for involvement, the 24-hour referral-review timeline, confidentiality protections for reporters, and provided a 24/7 hotline: (440) 350-4000, press 1.
An agency official from Lake County Adult Protective Services said the agency is responsible for investigating suspected mistreatment of adults age 60 and older and urged community members to report concerns promptly. "Lake County Adult Protective Services is the agency responsible for investigating suspected mistreatment of adults age 60 or older," the official said.
The official said APS receives referrals around the clock and reviews them to determine whether they meet criteria for assignment; the agency has 24 hours to decide whether to assign a case for assessment. The official emphasized the agency's goal: "Our goal is never to punish anyone," and added that interventions focus on safety, independence and connecting adults to community supports. Callers are asked to provide as much information as possible (name, address, date of birth or age if known, alleged perpetrator if applicable, and a description of concerns). Lake County APS is available 24 hours a day, seven days a week at (440) 350-4000 and pressing 1.
