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ETS Director reports staffing shortfalls, equipment failures and personnel churn
Summary
Director Eric Raymond told the board that a planned hire did not report for duty, two recent resignations are on record (one effective 07/14/2026), the Eventide recorder retention was reduced to 500 days, the server-room mini‑split AC failed on 05/28, and new battery backups were purchased.
Eric Raymond delivered an operations update touching on staffing, equipment and ongoing projects. He said one individual scheduled to start on 05/03 did not report for duty; Courtney Martin has submitted a resignation effective 07/14/2026; Caroline Ivers started 05/28 and resigned 05/31; and another new hire is planned to start 06/17/2026. Raymond said additional people have been contacted for shadowing to support training.
On equipment, Raymond reported a mini‑split air conditioner in the server room failed on 05/28 and that new battery backup batteries have been purchased. He also said the Eventide recorder's audio retention period was reduced to 500 days and that Station 3 experienced intermittent phone audio problems (speaker/handset/headset). The board received these operational updates but did not take separate action on each item at the meeting.
Raymond also summarized recent projects and meetings, including AT&T meetings for geo‑diverse ESInet connections, Camp 9‑1‑1 events in April, AFR approval, TotalResponse (PowerPhone) and IamResponding for Watseka Police Department, and a migration of CentralSquare phone services to the cloud.
