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County reports $9,282.87 in levies not collected after billing error; upgrade estimate $24,000
Summary
A staff memo read into the record said fire and EMS levies were removed from accounts containing single-wide mobile homes, leaving $9,282.87 of levy revenue not collected for 2025; staff recommended delaying a $24,000 software update and handling abatements manually next year.
S9 read a prepared statement from Christie explaining that when levies were removed from certain accounts holding single-wide mobile homes, the fire and EMS portions were not collected for 2025, totaling $9,282.87.
"A total revenue of levies not collected for 2025 will be $9,282.87," S9 read aloud, listing detailed line items for fire and EMS levy shortfalls and noting roughly 126 accounts were affected. S9 said the vendor (Bryte) could be asked to add a new line item and estimated the cost at $24,000 for that change.
Staff and board members discussed options: do nothing now and let staff perform partial abatements next year, or invest in a software update. Several supervisors raised concerns about Bryte—s capacity after two long-time support staff left and said the county may need to evaluate other systems if Bryte is sold or discontinued.
The board did not take immediate action to buy the upgrade; members asked staff to continue tracking abatements and to bring recommendations back if the vendor situation changes.
