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Council approves Pottervilla IT services contract, plans monthly performance reviews
Summary
Council approved a three-year IT services contract with Pottervilla; the City Manager said monthly performance reviews will be conducted and onboarding is expected within three to four weeks of approval.
The Charlotte City Council approved a contract with Pottervilla for IT services on July 27. Council Member Brummette emphasized the vendor's local presence and accountability during the discussion.
The City Manager said monthly performance reviews with department head input are planned, the contract may be evaluated before the end of its three-year term, and onboarding is expected to begin within "three to four weeks" of approval. Council Member Chin moved the contract approval; Council Member Scott seconded and the motion carried.
No public comment opposed the contract during the meeting; details on contract value or specific deliverables were not specified in the minutes.
