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Board receives annual customer survey presentation and asks staff to highlight results publicly
Summary
Staff presented the District's annual customer survey; the board unanimously voted to receive and file the presentation and encouraged staff to share survey results that highlight District accomplishments.
The District's Director of Services & Program Development, Ashley Davies, presented the annual customer survey via PowerPoint at the July 7 board meeting. President C. Nguyen and Director S. Contreras suggested staff publicize the survey results to highlight the District's accomplishments; the Board voted 5-0 to receive and file the presentation.
The minutes note the recommendation to share survey findings with the community but do not include survey metrics or detailed results in the record. Staff were directed to proceed with outreach that emphasizes positive outcomes identified in the survey.
