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Council agrees not to renew 'Text My Gov' contract after staff review
West Haven City Council · September 18, 2024
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Summary
After a staff briefing on usage and outreach, the West Haven City Council agreed not to renew the city's 'Text My Gov' contract, citing limited returns from current promotion efforts.
Shawn Warnke, a city staff member, reviewed current users of the Text My Gov contract and described steps the city has taken to advertise the service. "City Council agreed that is was best not to renew this contract," the minutes state.
Council did not record a formal amendment to the budget or a motion to replace the service at this meeting. Staff will carry forward the non-renewal decision for implementation and any necessary procurement steps.
