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Commission emphasizes public awareness and reporting tools for stormwater projects
Summary
Members urged a steady stream of outreach — short videos, social posts and multiple distribution channels — to make residents aware of on-the-ground stormwater work and the city's 'fix-it' reporting form; staff said funding requests should be timed for the next budget cycle.
Commissioners and staff discussed ways to make project work visible to residents, including short videos from sites, social-media posts and consistent multi-channel messaging. A presenter recounted a homeowner encounter at a Zone 55 site and several commissioners said that video content and monthly posts increase community knowledge and interaction.
Staff reiterated that the city uses a complaint-based process for issues not on the master plan and pointed to the online "fix-it" reporting form as the mechanism for residents to report flooding or other concerns; repeated complaints at one location could elevate an issue for commission review and a recommendation to council. Commissioners agreed to prioritize outreach planning for the next fiscal-year budget cycle.
